Implementation Process

Not Your Typical ISO Implementation

We're a Good Fit If...

Our Process

From Current State to Certification in 12 Weeks A structured, predictable journey. Fixed scope. Measurable outcomes. Certification guaranteed.

Weeks to certification
0
Structured Phases
0
Certification guarantee
0 %

What We Need From You Your time investment by role.

Executive / Owner

2-3 hrs

per week
Workshops, strategic decisions, reviews, final approvals

Managers

1-2 hrs

per week
Briefings, routine implementation, feedback sessions

Staff

Minimal

as needed
Follow new routines, provide input when asked

We do the heavy lifting. You make the decisions.

Timeline

Phase
W1
W2
W3
W4
W5
W6
W7
W8
W9
W10
W11
W12
1. Management by Guidelines
Strategic
2. Guideline Deployment
Tactical
3. Daily Work Routine
Operational
4. Stabilise & Certify
Validate
ISO 9001 Certification
Certified
Implementation Timeline

Management by Guidelines

Weeks 1–2 Strategic

Guideline Deployment

Weeks 2–5 Tactical

Daily Work Routine

Weeks 5–10 Operational

Stabilise & Certify

Weeks 10–12 Validate
ISO 9001 Certification
Certified

The Implementation Journey Four phases. Twelve weeks. One outcome: a management system you'll actually use

1
Weeks 0-2

Management by Guidelines

We start at the top. Leadership defines the 3-5 objectives that actually determine success. KPIs, priorities, and management focus align from day one.

⚑ WHAT HAPPENS

  • Leadership workshop to define critical objectives
  • Align KPIs and priorities
  • Establish strategic direction

πŸ‘€ YOUR INVOLVEMENT

  • 1-2 leadership workshops
  • 2-3 hours each session
  • Decision-making on priorities

πŸ“‹ DELIVERABLES

  • Strategic guidelines document
  • KPI framework
  • Management focus areas defined
2
Weeks 2-5

Guideline Deployment

Strategic guidelines translate into decision rules for managers. Clear boundaries, consistent decisions, audit-ready evidence β€” built into normal operations.

⚑ WHAT HAPPENS

  • Translate guidelines into decision rules
  • Define controls and boundaries
  • Build evidence into operations

πŸ‘€ YOUR INVOLVEMENT

  • Manager briefings
  • 1-2 hours per session
  • Review and approval

πŸ“‹ DELIVERABLES

  • Decision rules documented
  • Manager operating guidelines
  • Control framework established
3
Weeks 5-10

Daily Work Routine Management

This is where the system comes to life. Daily and weekly routines expose issues early. Corrective action becomes structured, visible, and unavoidable.

⚑ WHAT HAPPENS

  • Implement daily/weekly routines
  • Establish escalation processes
  • Embed corrective action

πŸ‘€ YOUR INVOLVEMENT

  • Routine check-ins
  • 30 mins/week
  • Observation and feedback

πŸ“‹ DELIVERABLES

  • Daily management routines active
  • Issue tracking operational
  • Corrective action embedded
4
Weeks 10-12

Stabilise, Validate & Certify

The system is stabilised and validated. We coordinate with the certification body. Certification is achieved as a by-product of how the business now operates.

⚑ WHAT HAPPENS

  • System stabilisation
  • Internal validation
  • Certification audit coordination

πŸ‘€ YOUR INVOLVEMENT

  • Final review meeting
  • Certification audit attendance
  • Minimal time required

πŸ“‹ DELIVERABLES

  • Validated management system
  • ISO 9001 certification
  • Maintenance guidance

What's Included Everything you need β€” nothing you don't.

Complete Documentation

All required ISO 9001 documentation β€” written for your business, not copied from templates.

Leadership Workshops

Structured sessions to define strategy, align priorities, and build ownership at the top.

Team Training

Hands-on training for managers and staff β€” learning by doing, not death by PowerPoint.

Internal Audits

We conduct your first internal audit cycle and train your team to do it going forward.

Certification Support

We coordinate with certification bodies and support you through the external audit.

12 Months Support

Post-certification support to answer questions and help you through your first surveillance audit.

What Happens After Certification Unlike traditional implementations, our system is designed to run without us

You Get

You Don't Get

We vs Them Clear scope. No hidden charges

Included

Not Required

Common Questions

What if we need to move faster?

12 weeks is our standard timeline. For urgent needs, we can compress to 8 weeks with increased intensity β€” but quality matters more than speed.

What if we already have some documentation?

We assess what you have, keep what works, and integrate or replace what doesn't. No starting from scratch unnecessarily.

Is certification really guaranteed?

Yes. If you follow the process and commit to the workshops, you will certify. We've never had a client fail certification.

What happens after certification?

You have a system that runs without us. We provide 12 months of support and help you through your first surveillance audit.

Ready to Start?

Take our free maturity assessment to benchmark your organisation against this framework β€” and see exactly what it would take to build a system leadership actually uses.
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